Online vehicle registration will be unavailable starting Dec. 28
BY ROGER SMITH
MOUNTAIN CITIZEN
INEZ — All county clerk’s offices will temporarily pause in-person and online motor and vessel-related services in early January to accommodate a transition to a new customer-centric system. The suspension of services starts Jan. 1, 2024, lasts between 4 to 10 business days and may cause longer wait times when services resume in January.
Online vehicle registration renewals will be unavailable starting Dec. 28 and will be restored the week of Jan. 8, 2024. Motor vehicle and vessel-related services will be unavailable as early as Dec. 29, while all offices will pause services starting Jan. 1 and gradually resume the week of Jan. 8.
Martin County Clerk Susie Skyles said vehicle owners due to renew in December should do that before the holidays.
Some offices will choose to close the public during this time. However, the Martin County Clerk’s Office will remain open.
“We will be open to record deeds and marriages and collect delinquent taxes,” Skyles said. “We won’t be able to do vehicle and boat registration renewals, vehicle and boat titling and transfers, disabled parking permits and license plates.”
Administered by the Kentucky Transportation Cabinet (KYTC), the state’s 40-year-old legacy system AVIS (Automated Vehicle Information System) will sunset this year, and the seventh and final module of the new KAVIS (Kentucky Automated Vehicle Information System) will be fully integrated by early January. The system upgrade is a part of KYTC’s commitment to enhancing operational efficiencies within the Department of Vehicle Regulation, the Division of Motor Vehicle Licensing and County Clerks’ offices throughout the state.
Skyles said she looks forward to the improvements the new system will bring.
A statewide break of services is necessary to allow for an optimal transfer of more than 350 million records. The move to KAVIS will not impact driver license issuance at Driver Licensing Regional Offices.
With KAVIS in place in early January, new special license plate designs will be available for request at county clerk’s offices.